These Terms of Service ("Terms") govern your use of the website, coaching services, digital products, memberships, and other services offered by Twin Flame Sacred Reality, a brand operated by BENZAR LAURENTIU-FLORIN PFA ("we," "our," or "us").
By accessing our website or purchasing any of our services, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use our services.
By using our website or purchasing our services, you confirm that you have the legal capacity to enter into this agreement.
2. Our Services
Twin Flame Sacred Reality provides educational, coaching, and personal development services related to relationships, emotional wellbeing, personal growth, and spiritual development.
Our services may include:
- Individual coaching
- Group coaching
- Digital courses
- Workshops
- Educational content
- Online resources
3. Coaching Disclaimer
Our coaching services are intended for educational, personal development, and spiritual growth purposes only.
We are not licensed psychologists, psychiatrists, therapists, physicians, or other medical professionals.
Our services are not intended to diagnose, treat, cure, or prevent any medical or mental health condition and should not replace professional medical, psychological, psychiatric, legal, or financial advice.
You remain fully responsible for your own decisions, actions, and results.
If you are experiencing a medical emergency, mental health crisis, or thoughts of self-harm, please contact your local emergency services or an appropriate licensed professional immediately.
4. Booking and Attendance
Appointments must be booked through our approved scheduling system.
Clients are responsible for attending sessions at the scheduled time.
If you are more than 10 minutes late, the session may be considered missed and may not be rescheduled.
Rescheduling requests must be made at least 24 hours before the scheduled appointment using the booking link provided in your confirmation email.
5. Payments
Payment is required before services are provided unless otherwise agreed.
Prices may change at any time without prior notice.
Changes do not affect purchases already completed.
6. Refund Policy
Unless otherwise required by applicable law, all purchases are final.
Because many of our products include immediate access to digital content, coaching services, downloadable materials, or reserved appointment times, refunds are generally not available once access has been granted or services have begun.
Refunds may be considered only in exceptional circumstances, including:
- Duplicate purchases
- Technical issues preventing access that cannot reasonably be resolved
Any approved refund is granted at our sole discretion.
7. Digital Products
Access to digital products is provided immediately after purchase.
You may not:
- copy
- redistribute
- resell
- modify
- publicly share
- sublicense
any content without our written permission.
8. Intellectual Property
All content on this website, including text, graphics, videos, downloads, branding, logos, course materials, worksheets, coaching materials, and other intellectual property, belongs to Twin Flame Sacred Reality or its licensors.
No content may be reproduced or distributed without prior written permission.
9. Confidentiality
We respect the privacy of our clients.
Information shared during coaching sessions will be treated confidentially except where disclosure is required by law or necessary to protect someone's safety.
If participating in group coaching, you agree to respect the privacy and confidentiality of other participants.
Recording group sessions or coaching sessions without our written permission is prohibited.
10. Acceptable Use
You agree not to:
- misuse our website
-interfere with website security
- attempt unauthorized access
- use our content unlawfully
- harass or abuse other clients or community members
We reserve the right to suspend or terminate access to our services if these Terms are violated.
11. Communications
By providing your contact information, you agree that we may communicate with you regarding:
- appointments
- customer support
- purchased services
- account notifications
If you separately consent to receive SMS messages, you may receive appointment reminders and service-related notifications.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Your consent to receive SMS messages is not a condition of purchasing our services.
12. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for their content, privacy practices, or availability.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Twin Flame Sacred Reality and BENZAR LAURENTIU-FLORIN PFA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services.
Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
14. No Guarantees
Every individual's journey is unique.
We do not guarantee any specific personal, emotional, spiritual, relationship, financial, or other outcomes from participating in our services.
Your progress depends on many factors, including your own participation and personal circumstances.
15. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be available on our website with the updated effective date.
Continued use of our website or services constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of Romania.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Romania, unless otherwise required by applicable consumer protection laws.